Well, we always make sure to give you the best buying experience with us, though we are happy to help you in any case if you are not satisfied with our product, you can restore your order for a Substitution in 48 hours.
Either give us a call on 011-28344593/94 or drop an email at email@example.com within 48 hours, from the date of receiving the product. Also, you must understand that we can’t bear a loss either; so return of products will be applicable only on the following conditions:
*Please note that all products listed under a particular category may not have the same returns policy. For all products, the policy on the product page shall prevail over the general returns policy.
*Make sure that the products should be returned in a saleable condition with the tags intact and in their original packaging, in an unused, unwashed and undamaged condition.
*Please note that ‘vapewale.com’s 48 hours Returns Policy is not applicable to the products like Filter Tips, Filter Paper & any glass Products.
*Refund/replacement for goods/ merchandise is subject to inspection and checking by ‘Vapewale’ team.
*We won’t be able to cover the damages caused by negligence, improper usage or application under our returns policy
*Do remember that some special rules for promotional offers may override “vapewale.com’s 48 hours Returns Policy.”
*Please note that the Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are a non-refundable charge
‘vapewale.com’ has a liberal cancellation policy, Please read the following:>If you cancel your order before your product has shipped, we will discount the whole sum.
>If the cancellation is done after your product being shipped, you can do one of the following:
1. If your product has shipped but has not yet been delivered, contact our Customer Support team for the same.
2. If you received the product, it will be eligible for replacement, only in cases where there are defects
found with the product. Please refer to the 3-7Day Replacement Guarantee below.
In case you feel that the product received is not as shown/displayed on the site or as per your expectations,
you must inform our customer service team within 24 hours of receiving the product. They will look after
into the matter and will take appropriate action.